BearHoodVienna

Trust & Safety

You belong here.
Safely.

BearHood is built around real-world encounters between people who don't yet know each other. Trust isn't a footer link here — it's the product.

Verified hosts

Every host goes through identity verification and a short conversation with our community team before publishing their first experience.

Verified venues

Public, well-lit, accessible spaces. Private homes are only used by hosts who've earned community trust over time.

Warm, clear expectations

Every experience tells you who's hosting, who's coming, what's shared, and what's not. No surprises — only welcome ones.

Listening, not judging

Our community lives by one rule: arrive curious, leave changed. Stereotypes have no seat at the table.

Community guidelines

  • Show up as your full self — and let others do the same.
  • Ask, don't assume. Curiosity is welcome; judgment is not.
  • Respect every story. Some are tender; treat them gently.
  • No proselytizing, no recruiting, no selling.
  • Consent before photos. Consent before sharing online.
  • Hate, harassment, or discrimination ends a membership immediately.

If something feels off

You can report a person, an experience, or a message in two taps. A real human on our community team responds within 24 hours — usually much sooner.

Transparent moderation

Every decision is reviewed by a person, not an algorithm.

We publish a quarterly trust report so the community can see what's happening — and hold us to it.

Hosting an experience? Trust starts with you. Read the host code →